![]() ![]() ![]() ![]() In these examples, actions, not words, make the difference. As much as the participants protested with their words… 100% of the participants administered high-voltage shocks. Hey it seems you’re here to learn more about persuasion, motivation, and influence… why don’t you sign up for my daily email? Click here now.Ī famous example of people’s actions and words being incongruent is the Milgram experiment, where participants willingly “shocked” a hidden actor because an authority told them to. He’s forgotten all about his promise when the next morning rolls around. The employee that insists that he’ll be on time tomorrow is speaking out of embarrassment, not reason. The spouse, during an argument, who throws out the incorrect idea that “you never do the dishes! you never do the laundry!”is usually speaking from frustration, not from facts. “Verbal Judo” teaches you to redirect verbal aggression as a Professional The kid (or coworker) that grumbles throughout a task - is still doing that task (even though she’s not framing it in a positive way). Their words reflect those emotions, even if they act otherwise. Most people are driven by emotions, especially in highly-charged circumstances. ![]()
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